SMX 1

  Exercice 2 b — “Hello, Mark. What can I do for you?” → És la resposta professional i adequada en una trucada de feina. a — “Oh, I’m sorry to hear that.” → És la resposta natural quan algú està malalt. b — “Certainly. Let’s look at the calendar.” → Té sentit quan vols reprogramar una reunió. a — “I won’t be available on that day. I’ll be busy with staff training.” → Respon directament a la proposta de data. b — “I’ve got a staff meeting in the afternoon, but I’m free in the morning.” → Respon si el dimecres li va bé i dóna disponibilitat. Exercice 4 Mrs Marsden will stay at home for three days . Mrs Marsden will attend the meeting on Wednesday . Tuesday, 5th January is not convenient for everyone. Mrs Brody has got a staff meeting scheduled for the afternoon of 6th January. They decide to reschedule the meeting for the morning .

(Trucada de telefon) ring ring ring E -  Hello, this is Eloi from PC Componentes. How can I help you today? U -  Hi, Eloi. This is Unai from Camarasa. I bought a PC two days ago, and now it won’t turn on. E -  Oh, I’m sorry to hear that. Let’s see what might be going on. First, have you tried using a different power cable, just in case the original one is faulty? U -  Yes, I tried another cable, but it still doesn’t work. E -  Alright, no worries, we’ll keep checking. Sometimes it’s something very simple. Could you take a look at the power supply switch on the back of the PC and make sure it’s set to the ON position? U -  Let me check… Oh, it was actually turned off. I’ve switched it on now. E -  Great, that happens more often than you’d think. Now try pressing the power button on the front of the PC again. U -  It’s turning on now! Thank you so much, I thought it was broken. E -  I’m glad it was an easy fix. If you need anything else, feel f...

  ARRANGING A MEETING — Organitzar una reunió attend the meeting – assistir a la reunió break – pausa busy – ocupat/da light refreshments – aperitius lleugers make arrangements – fer els preparatius pack – fer l’equipatge / preparar check your calendar – consultar l’agenda confirm – confirmar convenient – convenient / adequat equipment – equipament / material free – lliure / disponible give a presentation – fer una presentació hold a meeting – celebrar una reunió participants – participants previous commitment – compromís previ schedule – programar / horari sharp – en punt take place – tenir lloc tied up – enfeinat/da video conference – videoconferència RESCHEDULING — Reprogramar alternative date – data alternativa appointment – cita / reunió arrange – organitzar cancel – cancel·lar feel ill – trobar-se malament get lost – perdre’s got the dates mixed up – confondre les dates held up in a traffic jam – atrapat en un embús leave … urgently – marxar urgentment participate – participa...